IVO Legal & Support

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Help and support

Help, when you need it.

Ways to get answers and reach a real person at Internetivo. Established 2010, registered in the Republic of Cyprus and operating under EU law.

Get help

Open a support ticketThe fastest way to reach us. Pick the right department: Support, Sales, Data Protection, Bug Bounty, or Abuse Requests.Contact usCompany contact details and how to get in touch.DocumentationGuides and developer docs for the platform, API, CLI and SDK.

Your account

Sign inManage your projects, billing and settings from your dashboard.Refunds and cancellationsHow cancellations, refunds and EU consumer rights work.Service levelsOur availability and support response targets.

Trust and safety

Report a security issueOur vulnerability disclosure policy and how to report responsibly.Report content or abuseThe notice-and-action process for reporting content on the platform.System statusCurrent availability of the Internetivo network.

Legal and policies

All the documents that govern the platform, written to be read.

Browse legal and compliance

Still stuck?

If you cannot find what you need, open a support ticket and we will help.

Open a support ticket